Ask Us

740-245-7005 / Hours: 740-245-7395 / Text: 740-214-1989 / refdesk@rio.edu

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In-Person...

Circulation Desk, Main Floor
Deborah Thompson, Access Services Associate, 740-245-7398
Questions about loan policy, fines, holds, renewals, invalid PIN numbers, etc.

Reference Desk, Main Floor
Timothy Snow, Reference Librarian, 740-245-7344

Factual questions (names.dates, definitions, phone numbers, etc.); help in choosing and connecting to databases; creative effective searches; requesting items from OhioLINK, etc.

By Phone...

Main Service Center (Circulation Desk) Phone: 740-245-7005
(You may also reach us by phone at 1-800-282-7201, ext. 7005)

Via Text...

Send Text Messages to: (740) 214-1989

  • Google Voice serves as our texting service. Davis Library Staff receive your text messages via a web portal, which we then use to send our replies to your cell phone.
  • While we do not charge for any of our library services, please be aware that sending or receiving text messages may result in charges from your mobile provider, depending on what type of plan you have with them.
  • Davis Library’s text messaging option is available during our hours of operation.

Via Email...

refdesk@rio.edu

  • Ask us anything; answers within 24 hours (weekdays), usually sooner.
  • For in-depth questions (those that may take over 10 minutes to answer), we may suggest various research strategies or make a referral instead of providing a direct answer. Please note: the library does not provide financial, legal, medical, or veterinary advice.
  • Questions from University of Rio Grande students, faculty, staff, alumni, and registered community patrons are given priority.
  • To ask a question, send a message to the Reference Desk.

"How-To" Tutorials Available...

  • Davis Library also offers short video tutorials to help answer questions that may arise after hours or anytime you need step-by-step direction. These tutorials may be found at the following URL: http://libguides.rio.edu/content.php?pid=437850